Brand Overview
Launched in 2014, PlayFrank is an online casino brand licensed by Malta’s regulatory authorities under license number MGA/B2C/427/2015 issued on August 1st, 2018. The website is operated by Marketsyd Limited, a company registered at Level 3 (suite 1-3), Spinola Park, Triq Mikiel Ang Bugeja, St Julians SPK 1000, Malta.
Registration
To initiate gameplay on PlayFrank Casino, players must register an account. The registration process involves filling out a short form with personal and contact details. It includes:
- Name (full name)
- Date of birth
- Address
- Phone number
- Email address
- Username and password
Verification is necessary for withdrawal playfrankcasino.ca purposes; users can submit identification documents like passport, ID card or driving license.
Account Features
PlayFrank Casino provides a customizable account system. Users may edit settings to:
- Receive news about games and promotions by email
- Change location in the country where gaming services will be offered (e.g., restricting bets on credit cards if required)
- Restrict their play limits for specified amounts per week or month, as well as sessions;
- Activate self-exclusion mode
Players have access to a secure wallet with separate deposit and withdrawal limits.
Bonuses
Rewards offered by PlayFrank Casino cover both new users (welcome bonus) and existing players (free spins & money). These bonuses include:
- Welcome offer: match on first deposits up to €100, given as a set of free spins (40 or more) for chosen slots
- Regular free-spins releases by email
- Exclusive tournaments where winners receive rewards
- Cash-back offers targeting returning gamblers
Each bonus adheres to stated terms and conditions including:
- Wagering requirements – minimum 35, maximum bets allowed
- Expiration times (bonus will automatically expire)
- Possible bonuses per player or household
Players should be aware that free spins come with a set number of rounds (a limited number). Also they might face additional restrictions.
Payments and Withdrawals
PlayFrank Casino offers over 20 payment methods to suit various regional requirements:
- Cards: Visa, Mastercard
- E-wallets: Neteller, Skrill, PaySafeCard
- Other e-cash systems like PayPal
- Bank transfers
Fees apply for some transactions – in particular cash-out is subject to a processing period of up to 5 days (bank dependent), depending on customer’s status within the system.
Games
PlayFrank Casino’s portfolio consists of games from reputable developers, such as:
- NetEnt
- Microgaming
- BetSoft Gaming